About
I am a Client Partner advising my Enterprise clients to drive business outcomes through the strategic application of cutting-edge digital technologies. My expertise lies in accelerating revenue growth, streamlining processes, and reducing costs while ensuring regulatory compliance.
I excel in building trusted relationships with executive clients, providing tailored consulting services that address their unique needs. By combining industry acumen with technical know-how, I craft comprehensive digital transformation programs that align seamlessly with clients’ objectives.
Guiding Principles
1. Keeping the client focus: Be client advocate to internal leadership(suppliers’) and keep business focus. Sync to client objectives. Be the bridge between client requirement and delivery organization
2. Being Agile: Adapt to changing requirement within contractually limits. Don’t underestimate technology (new) challenges. Factor time and resources for experimentation on new tech/tools
3. Build global Team & lead for Success: Make case to staff right skilled resources(global, matrixed org), align teams to client objectives/tech requirements, plan for unexpected personnel changes/backups
4. Keep an oversight on Project/Program: Do proactive planning, ensure not overcommitting / unrealistic schedules. Bring to client notice any plan deviations (& mitigation steps) as soon as identified
Day in the life
As a client partner, the role encompasses driving executive-level engagement and fostering long-term client relationships to support business growth and customer satisfaction
Executive Engagement & Industry Expertise: Establish credibility with senior stakeholders by demonstrating deep industry knowledge and aligning service and IP-product offerings with strategic business needs
Value Communication & Client Alignment: Articulate compelling value propositions that resonate with clients, addressing their budget constraints and growth objectives.
Revenue Growth & Account Management: Ensure profitable revenue expansion through meticulous account planning, pipeline development, and proactive client engagement.
Relationship Building & Collaboration: Leverage existing networks to cultivate new opportunities, while partnering with delivery teams to maintain strong client relationships and ensure successful outcomes.
Sales Strategy & Opportunity Development: Identify and pursue up-sell and cross-sell opportunities within established accounts, negotiating favorable terms that benefit both the company and the client.
Performance Tracking & Forecasting: Ensure transformation projects are delivered successfully—on time, within scope, meeting quality/SLA’s and on budget. Monitor and forecast sales activities and revenue, ensuring timely reporting and alignment with business goals.
Team Leadership & Outcome Measurement: Lead cross-functional teams collaboratively, working with clients to define and assess measurable business outcomes.
Market Awareness & Research: Stay informed on market trends, competitive offerings, and industry developments, while supporting management with research and special assignments.
Certifications
Trainings
AWS – Certified AI Practitioner
AWS – Certified Cloud Practitioner
UIPath – Sales Foundations Partners
Postman – API Engineer Learning Path
Mortgage Bankers Association – Introduction to Mortgage Banking
Mortgage Bankers Association – Loan Production Basics
Mortgage Bankers Association – Funding, Warehousing, shipping and QC Basics
Mortgage Bankers Association – Secondary Marketing Basics
Mortgage Bankers Association – Loan Adminstration Basics
Mortgage Bankers Association – Introduction to Fair Lending
NACD – How to Be(come) a Director
Development Dimension International – Leadership Development
Zenger Folkman – Leadership Development
Holden International – Powerbase Selling
Consultative Selling with Trust – TrustedAdvisor Associates LLC